Create client workspace
The client signs up or is onboarded manually. Their dashboard gets account verification, workspace settings, plan state, billing history, and widget install access.
Install kit
Install WhaChat on client websites without editing the app code.
Each business can generate its widget script, approve its website domains, copy the code, and track whether the widget is connected, waiting, blocked, or not detected. Every workspace uses its own widget key so client data stays separated.
Mobile dashboard install
How installation works
Simple for clients, controlled for the platform owner.
WhaChat separates the public marketing site, the app dashboard, and the client website widget. That lets the same app serve multiple businesses safely.
Add allowed website
The business domain is added to the allowed domain list so the widget is expected only on approved websites.
Copy the script
The dashboard shows a script URL that can be copied into HTML, WordPress, Shopify, or a website builder.
Detect first visit
When the client website loads the script, WhaChat can mark the install as connected and begin serving the branded widget.
Copy-paste code
The script clients will recognize.
The exact workspace script may include tenant or widget identifiers inside the app. This public example shows the pattern.
Example embed code
<script async src="https://app.whachat.co/widget/embed.js?v=20260719-whachat56-premium-transcripts" data-whachat-key="CLIENT_WIDGET_KEY"></script>HTML websites
Paste the script before the closing body tag or into the global footer area so it loads on every page.
WordPress
Add the script using a header/footer plugin, theme custom code area, or child theme footer. The widget should be placed globally.
Domain protection
If the widget appears where it should not, WhaChat can block or ignore unapproved domains from the install settings.
Tenant-safe keys
Each client workspace uses its own widget key so chats, visitors, status replies, widget settings, and install state remain connected to the correct business.
First-visit detection
The dashboard can move from waiting to connected after the approved website loads the script and the widget reaches the app host.
Customization after install
After installation, clients can change brand name, avatar, badge, color, position, pre-chat quick messages, status ring, and mobile behavior from Widget Studio.
Install confidence
Give your client a clean setup instead of file editing.
Install once, customize from the dashboard, and keep support running across the client website.