Premium status ring
When a status is active, visitors see a clean ring around the widget profile, making the support identity feel alive and current.
Status stories for support
Turn website chat into a live business announcement channel.
Status Center lets businesses publish offers, service updates, notices, images, short media, and campaigns directly from the dashboard. Visitors see the status ring on the widget profile, open updates on any device, and reply into the correct chat.
What it does
A status system made for real businesses.
Most chat tools stop at messages. WhaChat adds a story-style communication layer that lets businesses promote, announce, and update visitors without waiting for the visitor to ask first.
Replies enter chat
Visitor replies to a status become support messages, so the business can continue the conversation without losing context.
Views and analytics
Track status views and engagement so clients know which offers, updates, and announcements are actually being seen.
Multiple updates
Manage active, scheduled, and expired content from one section instead of hiding everything inside settings.
Pro limits
Use 2.5MB status images, 5MB short videos, scheduling, multiple active statuses, and advanced analytics as premium plan value.
Chat-first design
Status is not external social media. It pulls attention back into WhaChat, where the business can reply and convert.
Publish or schedule
Admin creates a status from the Status Center, sets title, text, links, media, expiry window, and publish time.
Visitor sees the ring
The widget profile displays the active status ring, just like a familiar story indicator.
Visitor opens and replies
The status opens smoothly on desktop and mobile, and replies are sent into the chat thread.
Business follows up
Admins can track views, respond to replies, assign follow-up, create tickets, and turn attention into sales or support action.
Signature feature
Status Center makes WhaChat feel different.
Use it for offers, downtime notices, product launches, service updates, limited promos, and announcements visitors should not miss.